Directorate General of Immigration & Passports: Complete Guide with 15 Essential Insights
The Directorate General of Immigration & Passports
The Directorate General of Immigration & Passports (DGIP) is a vital government department in Pakistan that deals with passport issuance, immigration control, and travel documentation. Working under the Ministry of Interior, DGIP plays a key role in ensuring that Pakistani citizens can travel abroad securely and legally while maintaining strong border control.
Its services extend not only within Pakistan but also across international borders, assisting overseas Pakistanis through embassies and consulates worldwide. In an age of global mobility, the importance of DGIP has grown significantly, especially with the rise of e-passports and digitized systems.
Historical Background of DGIP
DGIP was established in 1974 to centralize passport and immigration-related services. Initially, the process was manual, time-consuming, and limited in capacity. However, the introduction of Machine Readable Passports (MRP) in 2004 was a milestone.
Later, the department evolved to include online services, biometric systems, and recently, the launch of Pakistan’s first e-passport in 2022. This transformation reflects Pakistan’s commitment to meeting international travel security standards set by the International Civil Aviation Organization (ICAO).
Historical Background of DGIP
DGIP was established in 1974 to centralize passport and immigration-related services. Initially, the process was manual, time-consuming, and limited in capacity. However, the introduction of Machine Readable Passports (MRP) in 2004 was a milestone.
Later, the department evolved to include online services, biometric systems, and recently, the launch of Pakistan’s first e-passport in 2022. This transformation reflects Pakistan’s commitment to meeting international travel security standards set by the International Civil Aviation Organization (ICAO).
Organizational Structure of DGIP
The DGIP is headed by a Director General, who oversees both domestic and overseas operations. The structure includes:
- Zonal offices in major cities like Karachi, Lahore, Islamabad, and Quetta.
- Regional passport offices are spread across Pakistan.
- Immigration staff at airports, seaports, and land borders.
- Collaboration with NADRA for data verification and identity management.
This hierarchical system ensures smooth management of millions of applications annually.
Key Services Offered by DGIP
The DGIP provides a wide range of services, ensuring that citizens and foreigners receive proper travel documents.
Passport Issuance
DGIP issues new passports for Pakistani citizens, whether they are students, workers, professionals, or families traveling abroad.
Renewal of Passports
Passports expiring within a year can be renewed, with options for normal and urgent processing.
Emergency Passports
In critical cases, DGIP issues Emergency Travel Documents (ETDs), particularly for stranded Pakistanis abroad.
Immigration Services
DGIP staff at borders handle immigration control, ensuring security while facilitating smooth international travel.
Applying for a Passport in Pakistan
The passport application process is straightforward but requires careful attention to detail.
Required Documents
- Original CNIC/NICOP or Smart Card
- Copies of CNIC
- Proof of residence (for certain cases)
- Old passport (if renewing)
- Photographs (in some offices, photos are captured on-site)
Step-by-Step Application Process
- Visit the nearest passport office.
- Get a token and wait for your turn.
- Data entry and biometric verification.
- Photograph and signature capture.
- Fee payment (normal or urgent).
- Interview with the Assistant Director.
- Collection of receipt and delivery dates.
Fee Structure for Passports
| Passport Type | Pages | Validity | Normal Fee | Urgent Fee |
|---|---|---|---|---|
| Ordinary | 36 | 5 years | PKR 3,000 | PKR 5,000 |
| Ordinary | 72 | 5 years | PKR 5,500 | PKR 9,000 |
| Ordinary | 100 | 5 years | PKR 6,000 | PKR 12,000 |
| e-Passport | 36 | 5 years | PKR 9,000 | PKR 15,000 |
Online Passport Services
e-Services Portal
The DGIP e-Services Portal allows citizens to apply online for renewals, fee payments, and appointment scheduling.
Tracking Your Passport Online
Applicants can track passport status via SMS service or DGIP’s online portal.
Online Appointment System
To reduce waiting time, DGIP offers online appointments at selected passport offices.
Types of Passports in Pakistan
Ordinary Passport
Issued to citizens for travel, valid for 5 or 10 years.
Official Passport
Granted to government officials traveling on official duties.
Diplomatic Passport
Exclusive for diplomats, parliamentarians, and top government officers.
Immigration and Visa Services
Work Visa Facilitation
DGIP coordinates with the Ministry of Interior to issue and extend work visas.
Student Visa Guidance
Students going abroad can seek DGIP assistance for visa facilitation letters.
Exit Permits and Extensions
Foreign nationals requiring visa extensions or exit permits must approach DGIP offices.
DGIP’s Role in Overseas Pakistanis’ Facilitation
NADRA and DGIP Coordination
DGIP works closely with NADRA for identity verification to ensure the authenticity of passport holders.
Overseas Missions
Pakistani embassies abroad provide passport renewals and emergency documents through DGIP’s network.
Modernization and Digital Transformation
Machine Readable Passports (MRP)
Introduced in 2004, MRPs enhanced Pakistan’s global travel credibility.
e-Passport in Pakistan
Launched in 2022, e-passports contain embedded chips, making them more secure and accepted worldwide.
Common Challenges and How to Overcome Them
- Long queues → Use the online appointment system.
- Document errors → Double-check CNIC and application details.
- Delays in delivery → Opt for urgent processing if needed.
- Technical issues in online portal → Visit the nearest office for assistance.
Comparison with Global Immigration Authorities
DGIP has made significant progress, but when compared with agencies like USCIS (USA) or UK Home Office, Pakistan still faces challenges in automation and customer facilitation. However, the introduction of e-passports and online portals shows that Pakistan is moving in the right direction.
Frequently Asked Questions (FAQs)
Normally, 10 working days; urgent cases take 4–5 working days.
Yes, renewals can be processed through DGIP’s e-Services Portal.
MRP is machine-readable, while e-passport contains a chip with biometric data.
Yes, through Pakistani embassies and consulates.
You must report it immediately and apply for a duplicate with a police report.
Conclusion
The Directorate General of Immigration & Passports (DGIP) is a cornerstone of Pakistan’s travel and border security system. From passport issuance to e-passports, immigration services, and overseas facilitation, DGIP has significantly modernized its operations.
While challenges like delays and technical issues remain, the digital transformation shows a clear path toward improved services. With its growing adoption of online systems, DGIP is ensuring that Pakistani citizens can travel abroad with confidence and ease.
