Online FIR Registration Process in Punjab & Sindh: Step-by-Step Guide + 2025 Update
Introduction to Online FIR in Pakistan
Filing a First Information Report (FIR) is a crucial step in Pakistan’s legal system. Traditionally, victims or complainants had to physically visit a police station, often facing delays and unnecessary hurdles. But thanks to digitization, both the Punjab Police and Sindh Police now offer online FIR registration through their official portals.
This article provides a step-by-step guide to filing an online FIR in Punjab and Sindh, highlighting the process, requirements, benefits, and FAQs.
What is an FIR?
An FIR (First Information Report) is a written document prepared by the police when they receive information about a cognizable offense (a crime where the police can arrest without a warrant).
Key points about FIR:
- It initiates the investigation process.
- It must be lodged without unnecessary delay.
- It is a citizen’s right under Pakistani law.
- Online FIR makes this right more accessible and transparent.
Why Online FIR Registration Matters in 2025
In 2025, digital policing in Pakistan has improved, ensuring faster responses and transparent record-keeping. Citizens can now:
- File complaints 24/7 from home.
- Avoid unnecessary visits to police stations.
- Track the status of their FIR online.
- Ensure accountability through digital records.
Online FIR in Punjab: Complete Process
Punjab Police Online FIR Portal
Punjab Police has launched an Online Complaint Management System (CMS). You can access it via the official Punjab Police website.
Required Documents for Punjab FIR
To file an FIR in Punjab, you need:
- CNIC copy (or number)
- Contact details (phone/email)
- Incident details (time, date, location)
- Evidence (optional: images, documents)
Step-by-Step Process to File Online FIR in Punjab
- Visit the Punjab Police official website.
- Go to the Online FIR / CMS section.
- Create an account or log in.
- Select complaint type.
- Enter details of the incident.
- Upload required documents.
- Submit FIR online.
Tracking Your Punjab FIR Status
- Log in to the portal.
- Enter the complaint ID.
- Check live updates from the concerned police station.
Online FIR in Sindh: Complete Process
Sindh Police Online FIR Portal
Sindh Police offers a dedicated Complaint Management System via their official Sindh Police website.
Required Documents for Sindh FIR
- CNIC number
- Contact details
- Incident description
- Supporting documents/evidence (optional)
Step-by-Step Process to File Online FIR in Sindh
- Visit the Sindh Police official website.
- Go to the Online Complaint Section.
- Register or log in.
- Fill in incident details.
- Upload supporting evidence if available.
- Submit FIR online.
Tracking Your Sindh FIR Status
- Log in using your CNIC and complaint number.
- Track the progress in real-time.
Common Issues & Troubleshooting
- Portal not loading → Try a different browser or device.
- FIR not accepted → Ensure crime falls under cognizable offenses.
- Verification delays → Contact local police helpline.
Key Differences Between Punjab & Sindh FIR Systems
Punjab vs Sindh Online FIR
- Portal Name: Complaint Management System (Punjab) vs Online Complaint Section (Sindh)
- Registration: CNIC + Account in both provinces
- Tracking: Complaint ID (Punjab) vs CNIC + Complaint ID (Sindh)
- Language: Urdu/English in both
- Efficiency: Punjab is faster due to automated verification, Sindh is slightly slower due to manual checks
Benefits of Online FIR for Citizens
- Saves time and effort
- Reduces corruption risks
- Ensures transparency
- Provides digital records for legal proceedings
- Available 24/7
Safety Tips When Filing an Online FIR
- Always use official websites only.
- Do not share your CNIC number on unofficial sites.
- Keep the complaint ID safe for tracking.
- Report cybercrimes only via FIA’s Cyber Crime Wing portal.
Legal Rights After Filing an FIR
- Police must register your FIR without delay.
- You can request a copy of the FIR.
- You have the right to track progress.
- If your FIR is not registered, you can approach the Session Court.
Frequently Asked Questions (FAQs)
Yes, in Punjab and Sindh, FIRs can be filed online via official portals.
Yes, there are no charges for filing an online FIR.
Usually within 24-48 hours, depending on case verification.
No, cybercrime FIRs must be filed via the FIA Cyber Crime Wing portal.
You can visit the police station or contact the relevant helpline.
Yes, provided they have your CNIC details and authorization.
Conclusion
The Online FIR Registration Process in Punjab & Sindh has transformed how citizens interact with law enforcement in Pakistan. By removing unnecessary barriers, it has made filing complaints faster, transparent, and citizen-friendly.
If you ever face a situation requiring legal intervention, you can now file an FIR online with just a few clicks—ensuring safety, transparency, and accountability.
